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IT Operations Management

Think of us as your IT maintenance crew. We keep your technology running smoothly, so you don't have to worry about it. We make sure your computers, networks, and software are working properly. When something breaks, we fix it quickly. We also make sure your data is backed up, so you don't lose important information. It's like having a reliable mechanic for your business's technology, ensuring everything is running efficiently.

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What you get

  • IT Infrastructure Management: We'll manage your servers, networks, and other IT infrastructure to ensure optimal performance.

  • Help Desk and Technical Support Oversight: We'll ensure your team gets the support they need, when they need it.

  • Disaster Recovery and Business Continuity Planning: We'll develop plans to minimize downtime and ensure business continuity in the event of a disaster.

  • Cloud Services Management: We'll help you leverage cloud technologies to improve efficiency and scalability.

  • IT Asset Management: We'll track and manage your IT assets to ensure they're properly maintained and updated.

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Why it matters

​Downtime is a killer for small businesses. Every minute your systems are down, you're losing money. We prevent those disruptions. We keep your employees productive, so they can focus on their jobs. We make sure your technology is up-to-date, so you're not slowed down by outdated systems. We also help you use technology more efficiently, so you can get more done with less. Essentially, we make sure your technology is a reliable tool that helps you get more work done, and not a constant source of frustration and lost productivity. This allows you to serve your customers better and keep your business running smoothly.

Types of engagements

Modern Architecture

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Project Based

Best for: Clients with a specific problem or one-time need (e.g., compliance assessment, IT roadmap, security review).


Structure: Fixed scope, fixed timeline, fixed price.

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Ongoing Retainer

Best for: Businesses that need ongoing executive-level IT or security leadership but not full-time.


Structure: Set number of hours/month; billed monthly or quarterly.

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Advisory Subscription

Best for: Smaller businesses or MSPs needing on-call guidance without heavy involvement.

 

Structure:

  • Fixed monthly fee for access to email/phone consultations, document reviews, and light strategy input.

  • Optional discounted hourly rates for deeper work.

Get in Touch

Let us help you get started on a new direction today!

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